AI | Enterprise | TC
Salesforce is crowdsourcing its AI roadmap — with customers
Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the others likely do too.
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AI | Enterprise
Salesforce acquires AI customer service platform Fin for $3.6B
Salesforce says it wants to use Fin’s team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.
