AI

A new report from the Pew Research Center shows that artificial intelligence (AI) experts and the general public have very different opinions about the future of AI. While experts are mostly positive about its impact many people are worried that AI could replace jobs and create new challenges. According to the survey, 56% of AI experts believe the technology will have a positive effect on the United States over the next 20 years. In comparison, only 17% of the public share that view. Experts are more confident that AI will improve the way people work and help grow the economy. However many people are concerned that AI could reduce job opportunities especially in roles that depend on human workers. The report also highlights the jobs experts believe are most likely to be affected by AI. About 73% think cashier jobs could be replaced followed by truck drivers (62%) journalists (60%) factory workers (60%) and software engineers (50%). The public generally agrees with these predictions although only 33% believe truck drivers are at high risk. Both experts and the public agree that healthcare is one of the areas where AI can bring the greatest benefits. They believe AI could improve medical care and support better treatment. At the same time both groups are concerned that AI may not improve the accuracy of news or election coverage. The survey also found strong support for greater control over AI. Many respondents believe governments may struggle to regulate the technology effectively as it continues to develop. Another finding is the difference between male and female AI experts. Around 63% of male experts expect AI to have a positive impact on the United States compared with 36% of female experts. Women were generally more cautious saying the technology could have both benefits and risks. The report also notes that women remain underrepresented in the AI industry. Researchers suggest that increasing women’s participation in AI development could lead to more balanced technologies. They also point out that many jobs with a large number of female workers such as administrative and customer service roles are becoming more automated increasing the risk of job losses. Overall the report shows that understanding both expert opinions and public concerns is important. As AI continues to grow balancing its benefits with responsible rules and safeguards will be essential.