A BRITISH music retailer has crashed into administration again after closing all 125 stores.
Customers have been warned that the company is “unable to fulfill” any outstanding orders.
An online media website, known for selling collectible Blu-ray, DVD and other entertainment collectibles has collapsed into administration today.
The website has now been taken offline, with a notice put up on Zavvi’s website revealing that it has “ceased trading” immediately.
Chris Skey and Kerry Bailey of BDO LLP have been appointed as joint administrators.
Zavvi has also announced it would not be able to fulfill any outstanding orders or pre-orders.
The company was first established in 2007 and operated 125 UK in-person stores, having taken over Virgin Megastores.
By 2008, in a blow to the high street, the company fell into administration and closed all its stores.
However, a year later, the company was relaunched as an online only concept following the sale of the company’s assets.
The notice read: “Chris Skey and Kerry Bailey of BDO LLP were appointed as Joint Administrators of ZavviGroup Ltd (the “Company”), which trades as Zavvi, on 12 October 2026.
“The affairs, business and property of the Company are being managed by the Joint Administrators.
“Administration is a formal insolvency process. As a result of the Company’s financial position, the Company has ceased trading with immediate effect.
“The Company is unable to fulfil any outstanding orders or pre-orders. Customers should not place any new orders through the Company’s website.
“Please also note that we are unable to accept any returns for items of any kind.
“We appreciate that customers who have paid for goods that have not been received will be concerned about their orders and payments.
“Customers should contact their bank, card issuer or payment provider promptly to establish whether they may be entitled to recover their payment.
“Depending on the payment method and the circumstances of the transaction, customers may be able to make a claim under section 75 of the Consumer Credit Act 1974, request a chargeback, or use another buyer-protection process.”
A dedicated email account has been set up by the administrators for customer queries.
Shoppers who contact the inbox will receive an automated response with a detailed list of frequently asked questions.
The notice reminds customers that queries covered by the FAQs will not receive an individual response.
More details regarding the administration process will be updated on the website.