Qantas allows passengers to cancel flight bookings based on the ticket fare type, route, and timing of the cancellation. The cancellation options and refund eligibility depend on whether the ticket is refundable, flexible, or a discounted fare.
When You Can Cancel a Qantas Flight
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Cancellation before departure is usually permitted under fare rules
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Same-day booking cancellations may qualify for reduced fees
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Cancellations due to flight disruptions or schedule changes may offer extra options
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Medical or emergency situations may be reviewed on a case-by-case basis
Refundable vs Non-Refundable Tickets
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Refundable or flexible fares may allow full or partial refunds
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Non-refundable fares often provide travel credit instead of cash
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Cancellation charges may be deducted from the refund amount
How to Cancel a Booking
Cancellations can typically be requested through:
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Online booking management tools
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Customer support assistance
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The travel agent or platform used for booking
Cancellation Fees & Credits
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Fees vary depending on fare type and route
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Fare difference or service charges may apply
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Travel credits usually come with an expiration date
Important Rules to Remember
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Tickets are generally non-transferable
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Cancelling closer to departure may result in higher charges
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Bookings made through third-party agents may follow different rules
Helpful Tips
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Review cancellation terms before confirming your ticket
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Cancel early to minimize fees
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Keep records of cancellation confirmations
This guide explains Qantas cancellation rules, fees, and refund options to help travelers cancel flights smoothly and avoid surprises.