How to Access Your MyHeritage Account?

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Link : https://myheritage.com/support

MyHeritage has become one of the most widely used platforms for genealogy and family history research. With millions of users worldwide, MyHeritage allows individuals to build family trees, connect with distant relatives, and explore their ancestral roots. The platform offers numerous services, including DNA testing, historical records, and a wide range of genealogical tools to help users trace their family history. To take full advantage of these features, however, it’s important to know how to access your MyHeritage account easily.

Accessing your MyHeritage account may seem straightforward, but there are a few steps to follow in order to ensure a smooth login experience. Whether you’re logging in for the first time or returning after a period of inactivity, it’s crucial to understand the process and what to do if you encounter issues along the way.

This guide will walk you through the steps to access your MyHeritage account and offer tips to help streamline the process, from logging in to managing your account settings.

Steps to Access Your MyHeritage Account

Accessing your MyHeritage account begins with knowing your login credentials and understanding the steps required to sign in. While the process is relatively simple, certain factors like forgotten passwords, account recovery, and account security can sometimes make it a bit more complicated. Let’s go over the typical steps for accessing your account.

First, ensure that you have a reliable internet connection and a compatible device, whether it’s a computer, smartphone, or tablet. Once you have everything set up, here’s the typical process for logging into MyHeritage:

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Visit the MyHeritage Website: Start by navigating to the official MyHeritage website using your preferred internet browser. You’ll typically find the login button located at the top right corner of the homepage.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Click on the Login Button: Once you are on the homepage, locate and click on the “Login” button. This will take you to the login page where you’ll be prompted to enter your credentials.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Enter Your Email and Password: On the login page, you’ll be asked to provide the email address you registered with and your password. Be sure to enter this information accurately to avoid login errors. If you’ve forgotten either your email or password, MyHeritage provides easy-to-follow steps for account recovery.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Click “Log In”: After entering your details, click the “Log In” button to access your account. If your login information is correct, you will be directed to your MyHeritage account dashboard, where you can begin exploring your family tree, viewing DNA results, or managing your settings.

What to Do If You Forget Your Login Information

While logging into MyHeritage is usually a seamless process, issues like forgotten passwords or lost email addresses can complicate the experience. Fortunately, MyHeritage offers several recovery options to help you regain access to your account quickly and securely.

If you’ve forgotten your password, here’s what to do:

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Click on “Forgot Password”: On the MyHeritage login page, there’s a link labeled “Forgot Password?” which will direct you to a password recovery page.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Enter Your Email: You’ll be prompted to enter the email address associated with your MyHeritage account. After entering your email, MyHeritage will send you a password reset link to that email address.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Follow the Reset Link: Open your email inbox and locate the password reset email from MyHeritage. Click the link provided in the email, which will take you to a page where you can create a new password for your account.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Create a New Password: Choose a secure password that you can easily remember, but also ensure it’s strong enough to protect your account. After entering the new password, confirm it and click the button to complete the password reset process.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Log in with Your New Password: After resetting your password, return to the login page and enter your email and newly created password to access your account.

In cases where you have forgotten the email address associated with your MyHeritage account, you may need to contact customer support for assistance. MyHeritage customer service can help you recover or update your email address after verifying your identity.

Two-Factor Authentication for Added Security

For those looking to add an extra layer of protection to their MyHeritage account, enabling two-factor authentication (2FA) is an excellent option. Two-factor authentication helps protect your account from unauthorized access by requiring not only your password but also an additional verification code that is typically sent to your phone or email.

To enable two-factor authentication, log in to your MyHeritage account and navigate to the security settings. From there, follow the prompts to activate 2FA. After enabling this feature, every time you log in to your account, you will need to enter the verification code sent to your device, making it more difficult for unauthorized users to gain access.

Two-factor authentication is highly recommended, especially for those who are storing sensitive genealogical data, family information, or DNA results on MyHeritage. This added security measure ensures that your account is protected even if someone obtains your login credentials.

Accessing Your MyHeritage Account on Mobile Devices

In addition to the desktop website, MyHeritage offers a mobile app that allows you to access your account on the go. The app is available for both iOS and Android devices, and it provides many of the same features as the website, including access to family trees, DNA results, and historical records.

To access your MyHeritage account on a mobile device:

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Download the App: Go to the App Store (for iOS devices) or Google Play Store (for Android devices) and search for the MyHeritage app. Download and install it on your phone or tablet.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Open the App: After installation, open the app and select the option to log in.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Enter Your Credentials: Just like on the website, enter the email address and password associated with your MyHeritage account. If you’ve enabled two-factor authentication, you’ll also be asked to provide the verification code sent to your device.

Once logged in, you can use the app to explore your family tree, connect with relatives, and even view your DNA results directly from your phone. The app is designed for ease of use and provides a convenient way to access your account and continue your genealogical research while on the go.

Troubleshooting Login Issues

There are times when you may encounter issues logging into your MyHeritage account despite having the correct credentials. If you’re unable to access your account, try the following troubleshooting tips:

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Check Your Internet Connection: A weak or unstable internet connection can interfere with the login process. Make sure you’re connected to a stable Wi-Fi network or try using a different internet connection.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Clear Your Browser Cache and Cookies: Sometimes, cached data or cookies can cause login problems. Try clearing your browser’s cache and cookies and then attempt to log in again.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Try a Different Browser or Device: If you’re still having trouble, try using a different browser or device. Sometimes compatibility issues can arise with certain browsers, so using an alternative can resolve the issue.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Ensure You’re Using the Correct Email: Double-check to ensure you are entering the correct email address associated with your MyHeritage account. If you’re unsure which email you used to register, you may need to check any old emails you’ve received from MyHeritage to identify the correct address.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Contact Customer Support: If all else fails, MyHeritage offers customer support that can help resolve any login issues. Reach out to the support team for assistance with recovering your account or troubleshooting further.

Managing Your Account Settings After Logging In

Once you’ve successfully logged in to your MyHeritage account, there are several settings you may want to manage. From updating personal information to adjusting privacy preferences, managing your account settings ensures that your MyHeritage experience is tailored to your needs.

Some of the key settings you might want to review include:

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Personal Information: Ensure your account details, such as your name and email address, are up to date.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Privacy Settings: Control who can see your family tree and other information by adjusting the privacy settings in your account.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>Subscription Management: If you’ve subscribed to premium services, you can view and manage your subscription details directly from your account dashboard.

• div]:mt-0 [&:is(h3)>div]:mt-0 [&:is(h4)>div]:mt-0 mx-0″ style=”–tw-border-spacing-x: 0; –tw-border-spacing-y: 0; –tw-translate-x: 0; –tw-translate-y: 0; –tw-rotate: 0; –tw-skew-x: 0; –tw-skew-y: 0; –tw-scale-x: 1; –tw-scale-y: 1; –tw-pan-x: ; –tw-pan-y: ; –tw-pinch-zoom: ; –tw-scroll-snap-strictness: proximity; –tw-gradient-from-position: ; –tw-gradient-via-position: ; –tw-gradient-to-position: ; –tw-ordinal: ; –tw-slashed-zero: ; –tw-numeric-figure: ; –tw-numeric-spacing: ; –tw-numeric-fraction: ; –tw-ring-inset: ; –tw-ring-offset-width: 0px; –tw-ring-offset-color: #fff; –tw-ring-color: rgba(59,130,246,.5); –tw-ring-offset-shadow: 0 0 #0000; –tw-ring-shadow: 0 0 #0000; –tw-shadow: 0 0 #0000; –tw-shadow-colored: 0 0 #0000; –tw-blur: ; –tw-brightness: ; –tw-contrast: ; –tw-grayscale: ; –tw-hue-rotate: ; –tw-invert: ; –tw-saturate: ; –tw-sepia: ; –tw-drop-shadow: ; –tw-backdrop-blur: ; –tw-backdrop-brightness: ; –tw-backdrop-contrast: ; –tw-backdrop-grayscale: ; –tw-backdrop-hue-rotate: ; –tw-backdrop-invert: ; –tw-backdrop-opacity: ; –tw-backdrop-saturate: ; –tw-backdrop-sepia: ; –tw-contain-size: ; –tw-contain-layout: ; –tw-contain-paint: ; –tw-contain-style: ; border-style: solid; border-color: rgb(229, 231, 235); margin-bottom: 0px; min-height: 1lh; width: 658px; max-width: 48rem; text-decoration-color: rgba(81, 110, 162, 0.4);”>DNA Settings: Review your DNA results and manage any DNA-related preferences, such as who can access your genetic data.

Managing these settings allows you to customize your MyHeritage account to suit your personal preferences and ensure your genealogical research is secure and well-organized.

Conclusion

Accessing your MyHeritage account is typically a straightforward process that involves entering your login credentials. However, understanding what to do if you encounter issues, such as forgotten passwords or login problems, is essential for ensuring a smooth experience. By following the steps outlined in this article, you can easily access your MyHeritage account and begin or continue your journey into your family history.

For added security, consider enabling two-factor authentication, which provides an extra layer of protection. If you ever run into trouble, don’t hesitate to reach out to customer support, as they can assist with account recovery and troubleshooting. Whether you’re using a desktop, mobile app, or both, accessing your MyHeritage account allows you to dive deeper into your genealogy research and connect with long-lost relatives.