Dubai-based British Woman praises UAE healthcare system
A British woman of Indian origin living in Dubai has praised the United Arab Emirates’ healthcare system after receiving what she described as exceptionally fast and efficient treatment for a leg injury.
The woman, identified as Meerutola Sivakumar who has been living in Dubai for more than two decades, shared her experience on social media after visiting a local hospital following an injury to her leg. Her video, posted on Instagram, has attracted significant attention from social media users and Dubai residents, with many praising the efficiency and quality of services available in the UAE.
In the video, Sivakumar explained that she visited the hospital after injuring her leg and was surprised by how quickly she was attended to. According to her, the initial consultation and examination by the doctor took only around five minutes.
She said the entire process, from receiving medical attention to having her leg placed in a cast and receiving the necessary medication, was completed within approximately one hour.
“What really impressed me was how carefully the staff looked after my needs,” she said. “They even assessed my flat feet and applied the cast accordingly.”
Sivakumar also highlighted another aspect of her hospital experience that she found particularly useful. She said the hospital provided her with a CD containing her medical information and reports. According to her, this would allow her to easily share her medical records with another hospital or doctor if she needed further treatment in the future.
The experience also reminded her of her previous encounters with the healthcare system in the United Kingdom. Recalling one such experience, she said she had once waited for around six hours simply to speak to a doctor in an emergency department at a UK hospital.
“I remember having to wait six hours just to speak to a doctor in the emergency department of a hospital in the UK,” she said. “I really feel fortunate to call Dubai my home. The healthcare system here is excellent.”
Sivakumar expressed her affection for Dubai in the caption accompanying her Instagram video. She wrote that the city had “spoiled” her for more than 20 years and added that she felt proud to call Dubai her home.
Her comments quickly sparked a discussion among social media users, many of whom shared their own experiences with healthcare and other public services in the UAE.
One user praised the country’s overall hospitality and service standards, writing that few countries in the world could compete with the UAE when it came to hospitality and services.
Another user criticized the UK healthcare system, describing it as slow and arguing that many people in Britain continue to regard it as one of the best healthcare systems in the world.
Sivakumar’s experience has once again highlighted the differences people can encounter between healthcare systems in different countries. While individual experiences can vary depending on hospitals, circumstances and medical needs, her story reflects the growing appreciation among some UAE residents for the speed, accessibility and customer-focused approach they experience within Dubai’s healthcare sector.
